Quaintr

Calls [random herbal-product-making-company]: 

"Could you tell me why you put [random herb] in [random formula]? Cos actually there aren't a lot of trials around that investigate [random herb] but there are a fair few considering [other random herb] which seems to have a similar effect."

 4 hours later:

"Well, we put it in because we think it's good."

"Perhaps you've got some information of trials for me, cos i don't seem to be able to locate this information."

"Well, we haven't got information on trials done with [random herb], but we just think it's good."

You might be able to imagen that after a few more questions (mainly about registration of side effects of [random formula] - no registration), and after putting down the phone i was slightly fuming...